Monday, 10 March 2014

Reducing the inpact of the barriers to communication

Reducing the impact of the Barriers to Communication

General Communuication

Background Noise

You can reduce the barriers of communication in many ways, one of the main barriers to communication is background noise, you can reduce the impact of background noise by trying to turn off or stop as much noise as you can during the presentation for example, if a computer is running and is making noise turn it off, or if a window is open and you can hear the noises throughout the town like traffic or people talking outside you can close the window to drown out the noise of people and the traffic to try and make to presentation as clear and concise as you can.

Distractions

you can reduce the barriers of communication in many ways, one of the main barriers to communication is distractions, you can reduce the impact of distractions during the presentation or the person talking to you by doing things like turning your phone off or keeping it in your pocket, this stops you from getting the urge to check a message or go onto facebook, twitter etc. another distraction is the computer you can either turn the monitor/screen off while the person is talking or giving the presentation or turn the computer off altogether this again stops you from getting the urge to go onto the internet or facebook, twitter etc so you can listen to the person clearly and get the full impact of the presentation.

Bored Audience

You can reduce the barriers of communication in many ways, one of the main barriers to communication is a bored audience, you can reduce the impact of a bored audience by doing various things like speaking clearly, this doesnt sound effective but it is a very effective tool because if you speak very badly and people cant hear you they will get bored and not take you seriously, you need to stand tall have a good presentational stance and speak loud and clear, another way to keep the audience interested is by using pictures and handouts for them to read instead of them having to listen to you for the whole presentation especially if it is along one, with handouts and pictures it will keep them intruiged and interested.

Interpersonal Skills

Poor Body Language

You can reduce the barriers of communication in many ways, one of the main barriers to commuincation is a poor body language, you can reduce the impact of a poor body language by doing many things like stand up straight and tall, the way you stand doesnt sound very important but the way you present yourself is how seriously people will take the presentation if you sloutch and dont seem like you dont really care about the presentatation the viewers will do the exact same and basically sleep their way throught your presentation, however if you stand up straight and tall and show confidence while giving your presentation the viewers will be interested in your presentation just the way you are by portraying the presentation in a confident manner.

Use of Inappropriate language


You can reduce the barriers of communication in many ways, one of the main barriers to communication is a use of inappropriate language, you can reduce the impact of an inappropriate language by doing many things like speaking clearly and calmly and as punctual as you can, you cannot give a presentation and swear and use slang like when your talking to your friends you need to speak very punctually and mannerly so the viewers arent concerned about your use of words but more concerned of the presentation you are trying to put accross to them. So when you are doing a presentation or talking to someone make sure you think about the way you put about yourself and the language you use.

Negative Language

You can reduce the barriers of communication in many ways, one of the main barriers to communication is a Negative language, you can reduce the impact of a negative body language by doing various things like speak clearly and proudly with bags of confidence, stay calm and stand up tall and proud and your viewers will take the presentation as serious as you are, if you sloutch and mumble and speak too quickly or quietly the viewers will get bored and not take you or your presentation seriously as they cannot understand what you are saying. if you present yourself well and not have a use of negative language your viewers or who you are talking to will listen and have full attention to what you are saying or presenting.

Written Communication Skills

Poor Spelling

You can reduce the barriers of communication in many ways, one of the main barriers to communication is poor spelling, you can reduce the impact of poor spelling by doing various things by: before presenting a your presentation check over your presentation as much as you can, over read and over read because if you make too many mistake your viewers will see them and not take it seriously because it will not be understandable and may look like you created your presentation within 5 minutes and didnt take it seriosuly, if your presentation is correct with no mistake and has perfect grammar and punctuation it will look great and your viewers will take you and your presentation seriously.

Grammar Mistakes

You can reduce the barriers of communication in many ways, one of the main barriers to communication is grammar mistakes , you can reduce the impact of grammar mistakes by doing various things by before presenting a your presentation check over your presentation as much as you can, over read and over read because if you make too many mistake your viewers will see them and not take it seriously because it will not be understandable and may look like you created your presentation within 5 minutes and didnt take it seriosuly, if your presentation is correct with no mistake and has perfect grammar and punctuation it will look great and your viewers will take you and your presentation seriously.


Irrelevant Content

You can reduce the barriers of communication in many ways, one of the main barriers to communication is irrelevant content , you can reduce the impact of irrelevant content by doing various things by make sure your presentation is to the point but it give its point accross, do not over do it and add content that you do not need because if you go on and on it will bore the viewers and they will lose concentration to your presentation you need to ensure that you keep the viewers intersted by adding as little writing as you can on your presentation like use bullet points but just talk about them more to the viewers becasue there is nothing worse than too much writing on a presentation


Barriers of Communication

Barriers of Communication

There are many barriers to effective communication that can happen in any communication process. The barrier of communication is when your message does not get put accross. Effective communication involves overcoming and conveying a clear message. The communication barriers of effective communication are cultural differences, background noise, bored audience, distractions which includes in general skills, interpersonal skills includes poor body language, use of inappropriate language, negative language and lack of interest and concentration and written communication includes poor spelling, grammar mistake and irrelevant content.


General Skills



Background Noise
Background noise is a major impact on the potential barriers of effective communication. There are some reasons why background noise is a barrier to effective communication. Firstly, verbal communication with loud background noise can cause people to shout in order for them to be heard. This can cause people to not hear clearly and also unable to understand what is being said which makes the people not to understand what was said to them. This can cause conflict in the working environment because it is detrimental. So this is why background noise can be potential barriers to effective communication.

Distractions
Distractions can be a major impact on the potential barriers. Distractions can occur when someone comes late to a presentation for example so he has missed some of the points in the presentation, if a mobile phone rings in a presentation, the noise of an air conditioner can distract people and when the clock ticks in the room it can also distract the audience. This can make the audience not listen to you. So this is why distractions can be potential barriers to effective communication.


Bored Audience
A bored audience can be an impact on the barriers to communication. The bored audience is when people are bored and they are refusing to listen. This means they have a different use of the body language like bored body language. They would not be bothered to listen to people. This can also happen when people do not look at your face when you are communicating to them as this can show they are bored. When they do not listen to you and they are just saying yeah, yeah with a bored facial expression can mean that they are bored. So this is why a bored audience can be potential barriers to effective communication.

Interpersonal Skills

Poor Body language
Poor body language can act as an impact of barriers to effective communication. The poor body language is when you show negative body language to the people when they are talking an example would be when someone is talking to you show the back of your body this means that you are showing poor body language to them and that you are showing a lack of interest. If you use closed body language and aggressive stance can also mean poor body language. When you do a presentation and then you always face the board without having an eye contact with the audience can also act as a poor body language. So this is why poor body language can be potential barriers to effective communication.


Use of Inappropriate Language

Uses of inappropriate language can be also a major impact on the potential barriers to effective communication. The uses inappropriate language means using foul languages, swearing to other people, making fun of other peoples accent, making comments that are rude such as telling people they are fat, making fun of other cultural people and making fun the way they talk. When people be racist to other people and when they do not treat everyone the same. This can make other people to get badly reacted and feel hurtful. This is why inappropriate language acts as barriers to effective communication. So this is why use of inappropriate language can be potential barriers to effective communication.

Negative Language
Negative Language can be also known as the impact of potential barriers to effective communication. The negative language can happen when you jump in and talk while other people are having a conversation this can be seen as antagonistic. When you finish other peoples sentence can be irritating to them.The negative language can make people feel bored and to have no intention of listening. So this is why negative language can be potential barriers to effective communication.
Written Communication Skills
Poor Spelling

The poor spelling can also be a major impact on the barriers to effective communication. The poor spelling is when you have lots of spelling mistakes on a letter you are sending to a company and s message you are sending to the company. This can cause anunprofessional image to the reader and the message would be difficult for the reader to understand. So this is why poor spelling can be potential barriers to effective communication.

Grammar Mistakes
The grammar mistakes can be a major impact on the barriers to effective communication. The grammar mistakes works when you have grammar mistakes on your letter or the message you are sending to the company. This means when your sentence does not make sense and when you do not structure your sentence correctly. This can make the reader to not understand what you mean and this will also create confusion to the reader. So this is why grammar mistakes can be potential barriers to effective communication.

Irrelevant content


The irrelevant content can be a major impact on the barriers to effective communication. The irrelevant content works is when you send some messages which are not relevant to the topic. This can confuse the reader and can misunderstanding to the reader. When you present a presentation to the people you have non relevant information on your presentation. This can make the people to get confused and think what is he talking about? So this is why irrelevant content can be potential barriers to effective communication.
 

Tuesday, 4 February 2014

Principles of Effective Communication

General Communication skills


General communication is very important in everyday life. This section of communication involves things such modulating your voice and engaging your audience, these things will be used during everyday communication with people, such as changing the pitch or tone of your voice to construct the right effect you want to convey. You may come across barriers while using general communication.



Language used

The Language that someone uses is an obvious barrier to effective communication because some people from different countries will not be able to understand what someone else is saying and some words might be offensive which people say. People will also use sign language which is used by deaf people who use hand gestures which other people will not understand. Another barrier when language is being used is the terminology which is being used because people outside for an IT business will not be able to understand technical language.





Cultural Differences

Cultural differences are the last general communication barrier which I am going to write about and different cultures can interpret things in different ways. There are many things that make up to what people refer to as culture but cultural difference is about attitudes and beliefs that come of our life and experience. Cultural differences can also be religious beliefs with their being many different ones which have barriers including Christianity, Islam and Judaism. Some other cultural barriers include age, body language, cultural background and gender.






Written Communication Skills








Writing skills are an important part of communication. Good writing skills allow you to communicate your message with clarity and ease to a far larger audience than through face-to-face or telephone conversations.

You might be called upon to write a report, plan or strategy at work; write a grant application or press release within a volunteering role; or you may fancy communicating your ideas online via a blog. And, of course, a well written C.V. or résumé with no spelling or grammatical mistakes is essential if you want a new job. Or perhaps you want to develop your Study Skillsand learn how to learn more effectively.

Written communication is fundamentally different from other forms of communication. It requires special skills in the construction of the message not least, the ability to handwrite or type. It also requires a good knowledge of the vocabulary and grammar of a language (such as English) so that the written word conveys the intended message to the audience. You cannot use visual cues such as body language or oral cues such as tone of voice.


there are many types of written communication for example:

  • Fax
  • Report
  • Webpage
  • Blog
  • Email
  • Memos
  • Social Networking Post


Format

When you have to show your written skills by for example a report you have to bring into consideration the format of your work, you need to ensure that the work you produce is layed out well and is attractive and easy to read for your employer or boss. The format of your work is one of the most important factor when using your written communication skills as the work you produce represents you as a person and the tidyness and understanding of your work so when your boss sees your work he expects everytime that it is well formatted.

Interpersonal Skills

Interpersonal skills are the set of life skills that we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are most likely to be more successful in both their professional and personal lives than others without those set of skills.


Employers often seek to hire staff with strong interpersonal skills; they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients.

Interpersonal skills are not just important in the workplace, our personal and social lives can also benefit from better interpersonal skills. People with good interpersonal skills are usually perceived as optimistic, calm, confident and charismatic - qualities that are often endearing or appealing to others.

Through awareness of how you interact with others and with practice you can improve your interpersonal skills. SkillsYouNeed aims to help you learn and develop your interpersonal skills by providing an extensive library of quality content.


Sign Launguage

A sign language (also signed language or simply signing) is a language which, instead sound patterns, uses manual communication and body language to convey meaning. This can involve simultaneously combining hand shapes, orientation and movement of the hands, arms or body, and facial expressions to fluidly express a speaker's thoughts. Signing is also done by persons who can hear, but cannot physically speak. this helps




Lip Reading


Lipreading is known as : 'seeing the sound of speech' – the movements of the lips and the tongue, together with facial expression and body language are all clues for the Lipreader. The Lipreader will also observe the syllables, the natural flow, the rhythm and phrasing and the stress of speech.






Tuesday, 19 November 2013

Employee Attributes


Employee attributes
Example
Why employer’s value it
Specific attributes
 
 
1.       Specific to the job
  Technical knowledge
 Employers value technical knowledge because if you don’t have the knowledge about a piece of software that you have to use regularly then there are things that could make your job easier. Another reason is that if you apply for a job with 0 GCSE’s and you know everything about everything you’re going to be doing then you’re more likely to get the job than someone with 10 GCSE’s that knows nothing about what they’re doing. while working with rainbow light you need to have the knowledge and understanding to be abke to work with the people within the organsiation for example being able to help someone who have bad sight.
 Health and safety
 This is a major priority in any working environment because you need to make sure that the workplace is safe for everyone not just yourself. If you do not know anything about health and safety then you are a high risk to the company that employ you because if you don’t have a basic knowledge of it then you could end up costing the company a lot of money and you could lose your job. for example when working with rainbow light you need to work with clients under the health and safety law and make sure you are compying to it
 
 
 
General attributes
 
 
1.       General (soft skill)
 Organisational Skills
 organisation is the biggest factor in working in a company because if your unorganised then nothing will ever get done because you might have lost a sheet of paper that you might need and now something important has come up and that sheet of paper is needed you could lose your job of be suspended. for rainbow light they would need to organise excercises in different categories for the partially blind on computers that best helps them.
 Time Management
 time management is a critical part of being an employee because no-one wants to take on someone that will turn up late every morning or someone that can’t get a piece of work done by when they said they could. Once again you could either receive a word from your boss if you’re not good at managing your time, but you could also possibly lose your job. when wokring with rainbow light you need to ensure that you always arrive on time becase if you arrive late or you are not there someone with blindness coud get hurt and you would be in big trouble.
  Personal attitudes
 
 
       1.
 Tolerance
 Tolerance can and can’t be a major factor in your job for instance if you’re working at a call centre then you will have to have a high level of tolerance because you can get some incredibly rude people on the phone to you so you have to tolerate them and maintain a professional attitude. you have to show tolerance within rainbow light due to having to help clients as some may give up or lose patience but you have to stand by them and be tolerant towards them to help them reach their goal
       2.
 Problem Solving
 problem solving is the most important attitude for an IT technician because that’s all that you do is diagnose why the computer isn’t working properly. In some jobs it doesn’t matter if you are a good problem solver.
 
 
http://testicleface.blogspot.co.uk/2011/11/p1-specific-attributes-general.html

Monday, 7 October 2013

Learning Styles

Learning Styles
 
 
 
From the quiz I took on learning styles i found out that my learning stlyes were visual, social and aural to determine this I used the website http://www.learning-styles-online.com/inventory/questions.php?cookieset=y on this page i will be explaining what these learning stlyes are and how i adapt to them.
 
 
 
 
Visual
 
The term "visual learning" means that You’d rather use pictures, images and spatial understanding. This type of learning style deals with shapes, patterns designs etc. It is about us visualizing, dreaming and imagining. The phrases used to represent visual learning are: 'Lets look at it differently', 'I cant quite picture it', 'I never forget a face' and see how this works for you. while learning 'visually' you can use many techniques such as:

·         Mind maps                                              
·         Images.
·         Colour.
·         Pictures.
·         Drawing.
·         Painting.
·         Collage.
·         Video.


I find that visual learning is definately right for me as i am better learning with using things like pictures, mindmaps and video. when i try to read or study pages for hours on end i lose concentration and focus and stop and puts me off learning or trying to study for anything else with visual learning it is alot more interesting and i personally think you learn things alot quicker with the methods of learning visually.



Social

The term "Social learning" means that You prefer to learn in a group or with others. You’re a good communicator, people like to go to you for advice, you’re a good listener, you enjoy to stay behind after events to talk to people, you enjoy working with a group and like to sort problems out working in a group. The phrases used to represent social learning are:  'Let’s work together on this', ' We can work this out' ,'Help me understand this' and 'Let’s explore our options'. While learning 'socially' you can use many techniques such as:

·  Try to work with as many others as possible.
· Share your thoughts with others.
 · Work on some of your associations and visualizations with others.
 
I think that social learning is definately right for me as I am confident with working with others and giving my opinions about peoples work and them giving me an opinion of mine, i am not afraid to share my thoughts with others and i can work on some of my assignments and talk about it to others i get on better working with others than on my own i personally think.


Aural

The term "Aural learning" means that You have a big interest in music and you like to work with it. You are good at identifying music; you sing or even play a musical instrument. You can catch on to music playing in the background of things. You have a habit of humming to a song. The phrases used to represent Aural learning are: 'That rings a bell, 'that sounds about right', 'thats music to my ears' and 'tune in to what im saying'. While learning 'Aurally' you can use many techniques such as:

·    Sound.
·    Music.
·  Recordings

·   Rhyme.

I feel that aural learning is one of the right techniques to describe my learning, I cannot learn or work in complete silence i would rather have some sort of sound or music in the backfround or when i am learning have a recording of the work that i have to learn and listen to it over and over again.













Learning Style

What does this mean?

Common Phrases

Learning and Techniques

Visual










You’d rather use pictures, images and spatial understanding. This type of learning style deals with shapes, patterns designs etc. It is about us visualizing, dreaming and imagining.

·         Let’s look at it differently.

·         I can’t quite picture it.

·         I never forget a face.

·         See how this works for you.

 
 
Mind maps are a good idea for people who suit a visual learning style as they can write out the information on the map while learning it.
 
Images are used by visual learners to understand more of what they are learning.
 
Colour is used frequently by visual learners as pictures with bright and attractive colours help them concentrate.

 Videos are used by visual learners as it is easier for them to learn by watching something while learning at the same time.

 

Aural










You have a big interest in music and you like to work with it. You are good at identifying music; you sing or even play a musical instrument. You can catch on to music playing in the background of things. You have a habit of humming to a song.

·         That rings a bell.

·         That sounds about right.

·         That’s music to my ears.

·         Tune in to what I’m saying.
 
Sounds are used by aural learners to help them learn more with using earphones or speakers to hear the information they will learn.
 
Music is used alot by aural learners as it helps them concentrate on their work.
 
Recordings are used by visual learning
 
Rhymes are very popular for visual learners because it is a catchy method to learn.

Verbal










You prefer using words in speech and writing. You enjoy reading and writing. If this is your style, you find it easy to express yourself. You know the meaning of a lot of things and you’re very curious to find the meaning of new things. You like to use these words learnt when talking to others.

·         Let’s talk later.

·         Tell me word for word.

·         I hear you but I’m not sure I agree.

·         In other words.
 

Speaking is a great technique for verbal learners as it is better for them to listen and learn.
  
 




Writing is another great way for verbal learners to learn as they can learn the information while writing.

 

Physical










People with this learning style like to use their body to learn about the world around them. The chances that you like sport, exercise and outdoor activities are very high. You like to think about things when working out. You enjoy getting your hands dirty.

·         That feels right to me.

·         Stay in touch.

·         Get in touch with.

·         My gut is telling me.
 
Many physical learners use one of their human sense to Touch to learn as for example they want to learn about a plane they can take a model plane and examine all around it
  
 Using physical objects is also used as a learning method for physical learners as they can examine it and learn more.

 

Logical











You prefer using logic, systems and reasoning. You like to use your brain for logical/mathematical reasoning; you are good with numbers and working out calculations inside your head. A logical person likes to use logical examples to support their point. They like to work out strategy and using simulation, they play logical games such as chess.

·         That’s logical.

·         Let’s make a list.

·         Follow the process, procedure or rules.

·         There’s no pattern to this.
  
 




Logical learners create and use lists to learn as it helps them understand and learn easier.
 





Logical learner write notes to keep themselves motivated  telling you to do things such as ‘Do it now.’

 
 

Social










You prefer to learn in a group or with others. You’re a good communicator, people like to go to you for advice, you’re a good listener, you enjoy to stay behind after events to talk to people, you enjoy working with a group and like to sort problems out working in a group.

·         Let’s work together on this.

·         We can work this out.

·         Help me understand this.

·         Let’s explore our options.
 
Social learners Try to work with as many others as possible.
 
Social learners try to Share their thoughts with others.
 
Social learners also use Mind maps and systems thinking good to work on in class.

Solitary










You’d rather work by yourself and study by yourself. Your more of the private type, you have good concentration, you are confident in your own ability and like to analyze your emotions. You enjoy going on vacations by yourself away from everybody. When you have a problem you go away to somewhere private and work it out.

·         I’d like some time to think it over.

·         This is what I think or feel about that.

·         I’d like to get away from everyone for a while.

·         I’ll get back to you on that.
 




Solitary Learners try to   create a personal interest in their topics.
 



Social learners try to Keep a log or journal.